At Healing Moments Therapy, we respect your privacy and are committed to protecting the personal information you share with us. This policy explains how information submitted through our website is collected, used, and handled.

We understand that seeking mental health support is personal, and we strive to make your experience with our practice respectful, confidential, and secure.

Information We Collect

When you contact Healing Moments Therapy through our website, we may collect information you voluntarily provide, including your name, email address, phone number, preferred method of contact, insurance or payment preference, and referral source.

Our website contact form is intended for general inquiries and appointment requests. Please do not submit sensitive medical information, diagnoses, treatment histories, or other confidential health information through this form.

Our website may also collect limited technical information, such as browser type, IP address, and website usage data, depending on the services and technologies used to operate the site.

How We Use Your Information

Information submitted through our website may be used to respond to inquiries, provide information about our services, assist with appointment scheduling, and communicate with individuals who contact our practice.

We use the information you provide only for legitimate practice-related purposes. We do not sell personal information submitted through our website.

Information collected through our website is handled separately from clinical records maintained as part of therapy services. Clinical information is subject to applicable privacy laws, including HIPAA where applicable, and our practice's Notice of Privacy Practices.

How We Protect Your Information

Healing Moments Therapy takes the privacy and confidentiality of personal information seriously. We use administrative and technical safeguards appropriate to the information we handle and the systems used by our practice.

While we take reasonable steps to protect information, no website or method of electronic communication can be guaranteed to be completely secure.

For your protection, please avoid submitting sensitive medical or mental health information through our website contact form. Clinical information is handled through our practice's designated systems and procedures.

Third-Party Services

Our website is hosted through Webador and may use third-party services to support website functionality, contact forms, and communications.

These providers may process limited personal or technical information as necessary to deliver their services. Their handling of information may also be governed by their respective privacy policies.

We encourage visitors to avoid submitting sensitive health information through website forms or other communication channels that have not been designated for confidential clinical communications.

Your Privacy Rights

You may contact Healing Moments Therapy with questions about personal information you have submitted through our website or to request that we correct or delete that information, where permitted by applicable law.

Certain information may need to be retained to comply with legal, professional, or recordkeeping requirements.

For information about your rights regarding protected health information maintained as part of your therapy services, please refer to our Notice of Privacy Practices, which is separate from this website privacy policy.

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